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Ensighten Manage

Ensighten Manage

Overview

What is Ensighten Manage?

Ensighten Manage is a popular tag management system used globally, promising to increase page loading speed, accelerate tag deployment, and facilitate omnichannel 1:1 customer engagement across platforms and devices. Ensighten provides tag control by visitor, session, and page, and harmonizes…

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Recent Reviews

TrustRadius Insights

Ensighten Manage is a versatile tool that is widely used by various teams, such as Digital Marketing, Internet Development, and IS …
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Time saver

8 out of 10
December 21, 2015
Incentivized
Ensighten Manage is being used globally across the entire organization. It became the Citi global standard for tag management after a …
Continue reading

Ensighten review

7 out of 10
December 15, 2015
Incentivized
Ensighten is being used across multiple teams within our digital department. This includes the marketing, analytics, advertising and …
Continue reading
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Popular Features

View all 14 features
  • Tag library (21)
    9.4
    94%
  • Role-based user permissions (22)
    7.6
    76%
  • Ease of writing custom tags (23)
    7.4
    74%
  • Rules-driven tag execution (21)
    7.3
    73%
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Pricing

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N/A
Unavailable

What is Ensighten Manage?

Ensighten Manage is a popular tag management system used globally, promising to increase page loading speed, accelerate tag deployment, and facilitate omnichannel 1:1 customer engagement across platforms and devices. Ensighten provides tag control by visitor, session, and page, and harmonizes data…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is ObservePoint?

ObservePoint’s Web Governance platform automates website scans, from the highest traffic pages and user paths to the dark corners of a company’s web presence. The software provides the ability to see what’s performing below acceptable standards, trace it back to the source, and quickly see a path…

What is Falcon?

Falcon is a web analytics tag auditing tool which gives insights on missing and incorrectly configured analytic tags, marketing pixels, and tag management tools on a website. It supports monitoring a critical path for future discrepancy and alerts in case of any errors caused due to changes. Falcon…

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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.6
Avg 8.6

Tag Management

Features related to tag management

7.7
Avg 8.0

Data Management & Integrity

Features related to data management and integrity

7.5
Avg 8.3
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Product Details

What is Ensighten Manage?

Ensighten Manage Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Ensighten Manage is a popular tag management system used globally, promising to increase page loading speed, accelerate tag deployment, and facilitate omnichannel 1:1 customer engagement across platforms and devices. Ensighten provides tag control by visitor, session, and page, and harmonizes data collection. The company’s Tag Delivery Network serves billions of tags annually for familiar brands like Sony, Staples, Symantec, T-Mobile, and United Airlines.

Reviewers rate Tag library highest, with a score of 9.4.

The most common users of Ensighten Manage are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(66)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ensighten Manage is a versatile tool that is widely used by various teams, such as Digital Marketing, Internet Development, and IS Architecture. Users rely on this application to manage web analytics tagging on their internet-facing websites, allowing for fast implementation and easy adjustment of code. With Ensighten Manage, non-technical users can configure and deploy tags quickly without going through the lengthy web development patch cycle. This feature has been particularly useful for implementing new tracking pixels and deploying Omniture, Google, and Test and Target tags at Autodesk.com. Additionally, the software allows for testing different scripts on production without committing them to the environment, providing flexibility and control for users across multiple departments.

One of the key use cases of Ensighten Manage is its ability to streamline tag implementation for websites and social media pages. By consolidating tag management into one platform, users can easily implement and manage tags for multiple campaigns efficiently. The software addresses the problems associated with traditional tagging methods by making implementation much easier compared to coding each individual page separately. This has significantly improved the speed to market, accuracy, and performance of tag deployments for organizations using Ensighten Manage. Moreover, it enables users to reduce the time to deployment for web analytics tags while maintaining oversight and governance.

Another important use case of Ensighten Manage is its role as a tag manager for third-party tags and Target mbox tags. The software provides a solution to the problem of controlling JavaScript code for third parties and allows users to make changes more easily. This has been particularly beneficial for managing advertising needs across 200 different websites in one place. By consolidating multiple instances of tags into Ensighten Manage, organizations have improved governance management and reduced dependence on technology teams.

Overall, users have found Ensighten Manage to be a flexible and powerful tool that enables them to easily test, QA, and launch new or updated tags without involving IT teams. It has eliminated tight dependencies between website implementation and tagging code, providing users with more control and flexibility. Furthermore, the software has helped organizations become more agile in terms of delivery cycles for analytics tags by decoupling IT development cycles from tagging initiatives. This has resulted in faster deployment of analytics tags, making Ensighten Manage a valuable asset for the whole organization, particularly in the areas of analytics, third-party scripts injection, and TMS data management.

Attribute Ratings

Reviews

(1-17 of 17)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Ensighten Manage to tag websites for analytics and marketing purposes. The product is flexible and powerful. Frankly, we couldn't be more pleased. Using a tag management system eliminates the tight dependencies between the website implementation and the tagging code. Ensighten Manage in particular is the best of the bunch. Its extensive Apps allow for quick and easy deployment of tagging code for common technologies, and the flexible timing controls provide all the latitude one needs to manage the performance and behavior of a website.
  • Apps: Very handy for quick deployment of common marketing and analytics solutions.
  • Data layers: Extremely useful for providing an abstraction layer between the site and the data needed for tagging purposes.
  • Deployment timing options: Perfect for managing tag performance.
  • We would like to see more features around Conditions -- better change tracking, for example. This is a nitpick, but it's a clear area of improvement.
It is perfect when the marketing/analytics efforts are distinct from the site development efforts. It is also extremely valuable when the tagging changes regularly. For websites with limited tagging needs and fairly static deployments, Ensighten Manage does not provide much ROI.
Tom Arundel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Ensighten Manage to deploy our marketing tags, and will be deploying it across the entire organization in 2016. We switched to Ensighten Manage for better speed to market, accuracy and performance of tag deployments. In addition, Ensighten Manage provides a single platform that can meet the needs of multiple stakeholders with different needs, including analytics and MVT. Previous container tag solutions did not allow for easy deployment of such a diverse array of tags.
  • With so many tags on our site, page performance and site speed have been an issue for some time. Ensighten's CDN enables rapid firing of tags to ensure tags fire quickly and asynchronously, not impacting user experience and improving conversion.
  • We have been challenged with data quality of our tagging for some time. Moving to Ensighten enables multiple levels of QA and testing in production with built in capabilities for improved data governance. For example, once we migrate analytics to Ensighten, we will have the ability to deploy and fix our analytics tracking and QA the data in dev and staging environments to ensure accuracy in real time.
  • Ensighten's built in tag auditing tool, Inform, can only audit static pages. ObservePoint allows you to create user simulations to audit tags throughout an entire entire user path including dynamic pages.
Ensighten Manage is well suited for non-technical marketers to deploy basic static tags. However, complex dynamic tags such as analytics require knowledge of javascript and more technical resources to step in. We understand this is a challenge with any tag management system (TMS). Also, we realize Ensighten Manage is a powerful tool and if not used appropriately, can lead to site performance issues. Therefore good governance and best practices are necessary with any TMS.
January 15, 2016

Ensighten Manage Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Ensighten Manage to manage web analytics tagging on our internet-facing websites. Currently, only the Digital Marketing, Internet Development and IS Architecture teams are given access. This application addresses the need to configure and deploy a variety of tagging requirements in an agile fashion that avoids the lengthy web development patch cycle.
  • Supports typical software development life cycle (SDLC) process by facilitating DEV, QA and PROD deployment stages through spaces.
  • Roles and security can be thoroughly defined.
  • Very good selection of tagging technologies.
  • Site is stable, no availability concerns.
  • GUI in general is straightforward.
  • Improve speed of publishing.
  • Add security at the tag type level (i.e. only ADMIN role has access to custom-code tag).
  • Keep up to date with Google Analytics features.
Ensighten Manage is well suited in security-focused, policy and process-driven, highly collaborative environments needing technical flexibility and high-availability demands.
Frank Yang | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are using Ensighten Manage as a tag management system for our public-facing website, with the intention of consolidating the implementation and operation our 3rd party applications.
  • Despite requiring synchronous loading in the head of the page, we have not detected any impact on page load times or overall performance.
  • Since the particulars of how to sync and sequence deployments onto a page are understood and done correctly, applications load and run as expected.
  • The user interface is not very good. Checkboxes don't necessarily reflect the selection state of deployments so clicking around a page will inevitably confuse the user as to what they're doing.
  • The process of enable/disable, commit/uncommit, publish - while probably necessary - is not intuitive, even for experienced users.
  • The deployment wizards are more limited than you'd initially think and most deployments will end up being custom javascript which can be challenging to maintain in the web interface.
Getting Manage and its deployments to work in a single-page app (in our case, Angular) has been challenging because of deployment load sequences and reliance on named events to execute functions. Because of scoping issues it'd be helpful to be able to pass variables through these events as parameters, but at the moment it can't be done. This has prevented us from fully uploading some of our tracking logic to Ensighten as we'd like and it remains in our own codebase.
December 21, 2015

Time saver

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ensighten Manage is being used globally across the entire organization. It became the Citi global standard for tag management after a successful implementation in Brazil, where we removed all the hardcoded tags on our site and migrated them to Ensighten Manage.
Ensighten Manage is being used to serve digital analytics tags, pixel tags, targeting tags, etc.
  • Integration with several tools, Ensighten Manage is practically vendor agnostic, no matter the solution you choose for your analytics or targeting tools.
  • User management and permissions. You can create many user profiles with different permission levels to suit your needs. As a financial company, user management is always a critical part of any implementation and Ensighten Manage does that very well.
  • Great performance on the site, it really helped us clean up page code and make pages lighter.
  • The interface is slow, I believe it should be a lot faster.
  • As any relatively new tool in the market, there are a few bugs that sometimes take more time than expected to be fixed.
Ensighten Manage is well suited for large companies, with complex tag solutions and several vendors. A small site with a couple of tags would probably not need something as robust.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ensighten Manage is used to deploy all our analytics tags, marketing pixels, web performance tags and also custom asynchronous javascripts for various business purposes. We are rolling out Ensighten TMS throughout our organization and it is being used for all applications except for a few that are maintained by third parties. It has helped us decouple IT development cycles from tagging initiatives and has vastly reduced the delivery cycle of analytics tags and made us hugely agile in that respect.
  • It has helped us improve page load performance
  • The use of DataLayer object in combination with Manage has made the tagging process much more scalable and efficient
  • Dependency on IT development team is minimal once the bootstrap and dataLayer object is in place.
  • Ability to version deployments and comparing code between versions
N/A
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Ensighten Manage primarily for handling all of our analytics and demand gen tags such as Adobe Site Catalyst, GA, and other demand gen pixels such as Kenshoo, Sizmek and Google Lead Service tags. Other testing tags such as M360 are also hosted within Ensighten. The Ensighten Manage tool is being used currently within Marketing only. It addresses the problem of not having to wait for monthly release cycles to push out codes (either new ones or updates to existing codes) and gives us the capability to implement them in a much more agile manner.
  • Alerting capabilities help us to detect faulty tags being injected onto the site which allows the marketing teams to push back on pixel vendors providing us with code that could interfere with site performance
  • Site speed and load testing features are key to site performance for our website as they directly impact conversions and Manage helps to monitor and provide report-outs early on to troubleshoot any slowdowns
  • Predefined templates for codes are good in order to leverage existing code base and not 'so as to say' reinvent the wheel for code pushouts of standard analytics tags
  • While the code templates that are already existent provide an easy interface to leverage existing code sets, custom codes still need to be written a lot of times since the templatized versions apply them to a global scope only and not for individual URLs or regex's for specific use cases for pixel vendors. Also, the library needs to be updated more frequently with new pixel vendors injecting their own variations of codes
  • Professional services (both the shared and dedicated model) definitely needs a lot of improvement since this is something that we have been immensely challenged with as a client of Ensighten in general. General response times and availability of support hours both from an account management standpoint and professional services/support standpoint have been quite challenging in the past year or two and there has been no real progress on this front
  • Ensighten Manage uses its own best practices to modify certain code sets from say JavaScript to Jquery for instance as it may be more compatible within its platform. This needs to change so that the tool is more nimble, agile and flexible in accepting and executing on different vendor codes
Ensighten is well suited for quickly deploying codes wherein more dependencies are involved with other groups to push out analytics codes in general. Ensighten Manage is less suited for, at least currently, auto correcting and optimizing for bad codes being provided by multiple sources. This is definitely an avenue for improvement.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ensighten Manage is used by our analytics team to deploy tags across the entirety of NASCAR.com and its related properties. Ensighten Manage is used to provide a level of agility that we did not posses prior to engaging with Ensighten. The product allows us to deploy tags without requiring to go through the entire development cycle, which can cause issues when we need to deploy code rapidly to address tagging concerns.
  • Deploy tags to a number of different environments to allow for a rapid QA process.
  • Facilitates the use of A/B testing through a combination of Adobe's Test and Target tool and the Visual tagger.
  • Allows us to shift tagging considerations for our mobile application from the development team to the analytics team.
  • This one is difficult, as Ensighten Manage offers a great deal of improvements over Adobe's out-of-the-box solution.
  • I'd like to see the visual tagger fleshed out, to allow the tool to grab elements on the page and apply tracking variables to them. Currently, this is not supported.
  • I'd also like to see Manage's debugging tool improved - the e.gif method is still a bit complex for some business owners to understand.
  • The UI for Ensighten Manage - Mobile needs some help - I understand that a new build is in the works, but our Manage support team has had to build specifically for the older environment, knowing that we will need to transition to the new build at a later point in time.
Ensighten Manage is very useful when we need to place click tags on a page, or apply standard page level tracking to a page by merely inserting a single line of code. The greatly facilitates the analytics process for our developers.

Ensighten Manage is less useful when a data layer is not specifically created for the tool. We scraped the page for some elements, but we are not getting full value out of the tool as a result.
December 15, 2015

Ensighten review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Ensighten is being used across multiple teams within our digital department. This includes the marketing, analytics, advertising and development teams. Having Ensighten has been really useful for managing our advertising needs as it allows us to easily manage ad tags in one place instead of having to manage them across 200 different websites. It also allows us to give access to these tags to the third party company that manages them, instead of the team having to try to make changes within the code.

The main problem we have had is with our analytics system: we use IBM Digital Analytics, and although there is an app in Ensighten for this, it doesn't quite work correctly for us as it doesn't always fire when the data is available on the page. This means the parameters aren't always populated correctly. It has also meant that we have had to break our IBM Digital Analytics implementation into two places, one part is in the code which is in charge of rendering all the correct data that is needed for the tags and the second part is within Ensighten. This means when we have a bug trying to decode is a lot more tricky.
  • Improved our page performance
  • Allows us to have all our tags managed in one place
  • Allows us to give access to changing tags to companies/users that wouldn't normally have access to our code
  • Debugging becomes difficult when we are using Ensighten to render tags that are based on data from our code on the page
  • Because it is so simple to use we have had people updating tags and not realizing they are breaking the site
  • Removes any kind of regression testing that would usual take place when making code changes therefore opening us up to many risks
Ensighten works very well for small tags that are easy to implement and are not affected by other tags or data from the page. It is also very helpful for managing our ad tags. Seems less appropriate for very complicated/large tags which are generated by multiple parameters from the website, like digital analytics. Because this tag is so complicated and has so many parameters it can be difficult to generate all this complexity in Ensighten. It also doesn't seem to work very well if you are not using the American version of IBM Digital Analytics, which we are not.
December 15, 2015

Ensighten Manage Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ensighten is used to manage all tag setup and delivery used on our site. Various teams and and business units around the world setup campaigns to deliver things such as tracking, marketing, chat, and various analytics configurations to each country site. Having come from their previous platform, Tagman, Ensighten has allowed us more flexibility in getting these configurations done and pushed to production.
  • More flexibility in setting up and deploying tags.
  • Better management of when tags are fired on a page.
  • Better integration with 3rd party tools.
  • Staging and deploying changes from multiple teams at different times can use a little improvement.
Ensighten is well suited for those who need a very full featured and robust tag management tool. I would assume that it would be best suited for larger organizations, but could also work well for smaller institutions as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Manage is used across multiple business units within our company, and by many job functions. It allows us to reduce our time to deployment for web analytics tags while simultaneously maintaining a high level of oversight and governance. After we integrated Manage into our delivery process, the reduction of traditional IT involvement for our digital projects saved us time, money & frustration.
  • Ensighten Manage allowed us to reduce time to deployment.
  • Using their built-in app templates, we reduced human errors and were able to involve less-technical teams in the tag deployment process.
  • Tag audits & ad-hoc code reviews/revisions are easy to accomplish. We have thousands of tags across our organization and are able to organize, search, and manage them all with relative ease.
  • The user interface of Ensighten can be buggy at times and we've encountered some lags in performance when going through the deployment workflow. These have had no measurable impact on tag delivery, so they are more day to day frustrations than business critical issues.
Ensighten is perfect for a large organization that needs flexibility with the type of tags they deploy, and needs to control who has access to manage those tags. A company that is looking to consolidate their digital marketing operations and reduce the IT overhead involved in the tag deployment process would be hard pressed to find a more capable tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is currently being used across the UK business unit. It enables us to efficiently manage (and keep track of) over 300 tags placed across over 45 different websites. The built-in apps save time and improve accuracy of deployments, ensuring that data is collected from the earliest moment of a campaign, and no spend is unaccounted for.
  • Ensighten Manage enables us to quickly deploy tags to specific pages.
  • Ensighten Manage enables us to deploy the correct code, the first time.
  • Ensighten Manage enables us to leverage the data layer to capture customer information and personalise the user experience.
  • Ensighten Manage can be complex for non-technical users to get their head around, especially concepts like RegEx for page targeting.
  • Ensighten Manage authentication can timeout at the wrong time, and cause the loss of work.
  • Ensighten Manage doesn't currently have the ability to define variables for use across deployments like Google Tag Manager.
The single line of code required for Ensighten Manage makes it particularly easy to work with third party vendors. The simplicity of the code makes it easy for them to implement, and difficult to get wrong.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Ensighten Manage for our offsite advertising and marketing code around tags and pixel management. We easily have the ability to quickly test, QA, and launch new and updated tags to the site without the need for IT while maintaining the integrity of our site and its experience as well as no impact to site performance.
  • Quick deployment of tags and pixels
  • Ability to quickly determine when and where tags and pixels should fire
  • Dedicated and clean workflow
  • User training for non-technical marketers
Well suited for most sites, especially enterprise level that tend to have a lot of code and need to ensure a high level of site performance. Mobile is appropriate as well but there are multiple methods to deploy in that space and need to be decided by your own internal teams and requirements.
Michael Mgebroff | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
At Autodesk.com we are using the Ensighten application to deploy Omniture, Google and Test and Target tags. No, we have not implemented Ensighten across the whole organization.
  • You can deploy basic tags much faster.
  • You can manage and control deployment on your own.
  • Easy tool to learn from GUI point of view but still need JavaScript skills.
  • I don't think Ensigten works well for AJAX web site.
  • If you don't have JavaScript skills, you will not be able to use Ensighten.
  • Deploying rules with Ensighten 1.0 application could be problematic because it deploys all the rules at once and not just individual rule you selected.
I don't think Ensigten 1.0 version was really ready for advanced tagging ...
Adam Waddington | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Our company transitioned to Ensighten Manage 2.0 fairly recently in an effort to streamline the process of implementing new tracking pixels. The key users in our situation are the marketing specialists and analytsts, who will be using the tool to manage tracking deployments for a variety of partners. Although we are still in the early stages, the obvious benefits of using tag management technology in the long term will include ease of implementations for non-technical employees, streamlined removal and maintenance of existing code deployments, and the ability to work with the consultants from Ensighten to mitigate risk of impact on user experience. Furthermore, it will allow both large and small-scale modifications with targeted scope without the need to slow the backlog of development efforts on the client-side, meaning our internal resources can focus on improving the website while marketing and non-technical folks handle the portfolio of partners.
  • Reduces reliance on IT and developers to add, remove, or manage code
  • Enables non-technical users to actively manage their own tracking deployments
  • Ensighten support is particularly helpful in implementation projects
  • Fast, safe removal of code if issues to arise
  • Could benefit from more details change logging
  • Would like to see better filtering/search approaches for deployments (ie - search in code, etc.)
  • Deployments don't publish immediately, so any reduction in time here would be an improvement
Ensighten, as with any tag management solution, is not always the right solution. If you own/operate/maintain a site that already has sufficient development resources to manage it, you already have a significant number of 'deployments' on your site, or if you are not in a financial situation that can support the cost, Ensighten may not be for you. Case-in-point, if you are working for a small start-up and your site has limited functionality - especially non-e-commerce - moving code into tag management is probably not worth the cost because you likely don't drive enough traffic to necessitate that kind of oversight. In these cases, you may only have a single tracking method (such as Google Analytics), and using Ensighten would be overkill.

However, if you are starting fresh with a high-traffic site, you have limited dev resources, and you have specific types of tracking you know you want to put in place, Ensighten might be the way to go. With Ensighten, you will be able to have non-technical folks place code deployments into the tool without clogging the backlog of dev work, and speedup the time to delivery.
Score 8 out of 10
Vetted Review
Verified User
It is being used to put tracking tags across the website.
  • Ensighten handles loading many tags on a page without too much slowdown.
  • We were using ensighten 1.0, which was a annoying because you had to relaunch all the rules everytime you changed one. And having multiple users in the system made it hell to coordinate.
It is very well suited for a large website that needs site wide tags. It's not really useful for small sites.
Pratiksha misra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Ensighten is a well-known tag management tool for implementing SiteCatalyst on your website. It addresses problems around tag implementation for websites and social media pages, making implementation much easier compared to using the tagging code for each individual page of your website which is much more complicated.
  • Tag implementation
  • Social media tracking
  • Mobile application tracking
  • Mobile analytics
  • It has a tough code interface.
It works best for Adobe SiteCatalyst tag implementation, and it also works well for social media and mobile app tracking facilitating web analytics in a much more efficient manner.
It currently lags in certain mobile native web tracking areas which needs to be improved.

It makes tag management smooth and, if you know Java Script, you can be an Ensighten expert in just few days; you can count on it anytime if you want your site to be tracked in the most comprehensive way.
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